{"id":42489,"date":"2024-08-27T22:19:41","date_gmt":"2024-08-28T02:19:41","guid":{"rendered":"https:\/\/www.op360.com\/?page_id=42489"},"modified":"2024-08-27T22:37:27","modified_gmt":"2024-08-28T02:37:27","slug":"bronze-customer-service-team-of-the-year","status":"publish","type":"page","link":"https:\/\/www.op360.com\/bronze-customer-service-team-of-the-year\/","title":{"rendered":"Awards – Bronze – Customer Service Team of the Year"},"content":{"rendered":"\t\t
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Awards & Recognitions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Don\u2019t just take our word for it.\n\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Bronze - Customer Service Team of the Year<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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The 21st International Business Awards<\/span><\/i><\/p>

Honoring OP360\u2019s customer service team for its unwavering dedication to delivering quality customer experience and propensity for going beyond clients\u2019 needs<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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OP360\u2019s customer service team in Colombia is committed to delivering exceptional customer service, as exemplified by its performance in a Fortune 500 client’s champion-challenger pilot program. Outperforming competing BPOs, OP360 achieved highest scores in CSAT, Response Time, and Volume Handled Per Agent, while minimizing loyalty point giveaways and appeasements. These results led to OP360 being selected as the client’s partner.<\/span><\/p>

The Customer Service Team of the Year award recognizes some subset of an entire customer service organization, such as a specific front-line, back-office, customer-complaints, or problem-resolution team. The team may be multidisciplinary, may stretch across multiple organizations (e.g., own organization, client organizations, and agency or vendor organizations), and a permanen<\/span>t or temporary team assembled only for a specific task or assignment.<\/span><\/p>

The International Business Awards are the world\u2019s premier business awards program. All individuals and organizations worldwide\u2014public and private, for-profit and nonprofit, large and small\u2014are eligible to submit nominations.\u00a0<\/span><\/p>

The 2024 IBAs received 3,600 entries from organizations in 62 nations and territories. Winners will be celebrated during a gala event in Istanbul, T\u00fcrkiye, at the InterContinental Hotel on October 11, 2024.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tFacebook<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tInstagram<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tLinkedin<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tYoutube<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Awards & Recognitions Don\u2019t just take our word for it. Bronze – Customer Service Team of the Year The 21st International Business Awards Honoring OP360\u2019s customer service team for its unwavering dedication to delivering quality customer experience and propensity for going beyond clients\u2019 needs OP360\u2019s customer service team in Colombia is committed to delivering exceptional […]<\/p>\n","protected":false},"author":10,"featured_media":42449,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-42489","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.op360.com\/wp-json\/wp\/v2\/pages\/42489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.op360.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.op360.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.op360.com\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.op360.com\/wp-json\/wp\/v2\/comments?post=42489"}],"version-history":[{"count":4,"href":"https:\/\/www.op360.com\/wp-json\/wp\/v2\/pages\/42489\/revisions"}],"predecessor-version":[{"id":42493,"href":"https:\/\/www.op360.com\/wp-json\/wp\/v2\/pages\/42489\/revisions\/42493"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.op360.com\/wp-json\/wp\/v2\/media\/42449"}],"wp:attachment":[{"href":"https:\/\/www.op360.com\/wp-json\/wp\/v2\/media?parent=42489"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.op360.com\/wp-json\/wp\/v2\/categories?post=42489"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.op360.com\/wp-json\/wp\/v2\/tags?post=42489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}